Privacy Policy
At Taj Tour Agra, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, contact us, or use our tour and travel services. By accessing or using [Website URL], you agree to the practices described in this Privacy Policy.
About Us
Taj Tour Agra is a tour and travel company providing travel-related services, including tour packages, hotel bookings, transportation, sightseeing, holiday packages, travel assistance, and related services.
Company Name:Taj Tour Agra
Website: www.tajtouragra.com
Email:SKGTRIPSAGRA@GMAIL.COM
Phone: +91 7055531915
Address: LIG-157, TAJ NAGRI PHASE-1, TAJGANJ , AGRA-282001 UP INDIA
Information We Collect
We may collect personal information that you voluntarily provide when you contact us, request information, make an inquiry, or book our services.
This may include:
- Full name
- Mobile/telephone number
- Email address
- Residential or billing address
- Travel dates
- Number of travelers
- Destination preferences
- Hotel and accommodation preferences
- Transportation requirements
- Passport or identity details where required for travel bookings
- Date of birth where required for travel arrangements
- Payment and transaction information
- Special travel requirements
- Information provided through contact forms, WhatsApp, email, or telephone
- Any other information you voluntarily provide to us
Information We Collect
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time and date of your visit
- Approximate location
- Referring website
- Website usage and interaction data
This information helps us understand how visitors use our website and improve its performance, security, and user experience.
How We Use Your Information
We may use your information for the following purposes:
- To respond to travel inquiries and requests
- To provide quotations and travel recommendations
- To process tour and travel bookings
- To arrange hotels, transportation, activities, guides, and other travel services
- To communicate with you regarding your booking
- To process or verify payments
- To provide customer support
- To send booking confirmations, invoices, tickets, vouchers, and other travel documents
- To personalize our services and recommendations
- To improve our website, products, and services
- To prevent fraud, unauthorized activity, or misuse of our services
- To comply with applicable laws and legal requirements
- To send promotional offers, travel updates, or marketing communications where permitted and, where required, with your consent
Travel Service Providers
To fulfill your booking, we may need to share relevant information with third-party service providers, such as:
- To respond to travel inquiries and requests
- To provide quotations and travel recommendations
- To process tour and travel bookings
- To arrange hotels, transportation, activities, guides, and other travel services
- To communicate with you regarding your booking
- To process or verify payments
- To provide customer support
- To send booking confirmations, invoices, tickets, vouchers, and other travel documents
- To personalize our services and recommendations
- To improve our website, products, and services
- To prevent fraud, unauthorized activity, or misuse of our services
- To comply with applicable laws and legal requirements
- To send promotional offers, travel updates, or marketing communications where permitted and, where required, with your consent
Third-Party Websites and Services
Our Website may contain links to third-party websites, payment services, maps, social-media platforms, travel providers, or other external services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.
We recommend reviewing the privacy policy of any third-party service before providing personal information to it.
Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
Data Retention
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
- Completing and maintaining booking records
- Providing customer support
- Resolving disputes
- Maintaining financial and business records
- Complying with applicable legal, tax, accounting, or regulatory obligations
- Protecting our legal rights and preventing fraud or misuse
Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
- Request information about the personal data we process about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally applicable
- Withdraw consent where processing is based on consent
- Request information regarding how your personal data is used
- Raise a concern or grievance regarding the processing of your personal information
The Digital Personal Data Protection Act, 2023 provides rights and obligations concerning personal-data processing, including consent and withdrawal mechanisms.
To exercise an applicable privacy right or raise a privacy-related concern, please contact us using the details provided below.
Children's Privacy
Our Website and services are intended for general users and travellers
We do not knowingly request or collect personal information from children except where such information is lawfully provided by or with the involvement of a parent, guardian, or other person authorized under applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
International Data Processing
Some of our technology, hosting, payment, communication, analytics, or other service providers may process information in locations outside India.
Where personal information is processed or transferred outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable law and appropriate contractual, technical, or organizational safeguard
Marketing and Promotional Communications
If you provide your contact information and consent or otherwise permit us to do so under applicable law, we may send you information about:
- Tour packages
- Special offers
- Travel services
- Seasonal promotions
- New services
- Other relevant updates
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
Any updated version will be posted on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle personal information, please contact us.